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ROOT CAUSE

From symptom to cause

When quality drops or cost jumps, follow it to the runs, the step and the change that caused it.
OpenTelemetryREST APIsClaude CodeOpenAI Agents
Trace tree
Anosys trace tree showing nested agent, model and tool calls for one run
The problem

The symptom is far from the cause

A drop in conversion might start with a slower tool, a new prompt or a model swap two steps earlier. Each lives in a different tool.

How Anosys helps

All the evidence in one place

Traces, eval scores, token spend and product events share the same store, so you can compare runs before and after a change and see which step differs.

How it works

Start from the metric that moved, compare affected and unaffected runs, find the step that differs, and confirm the fix.

01

Collect

Bring traces, logs, metrics, evals, costs, deployment context, and workflow events into one investigation record.

02

Connect

Map symptoms to the agent, model, tool, dependency, release, customer segment, or process step involved.

03

Explain

Identify the likely cause with supporting spans, events, metrics, and affected outcomes.

04

Act

Route the fix to the owner with enough context to reproduce, prioritize, and close the incident.

Key Capabilities

What teams can do

  • Build causal paths across traces, evals, logs, metrics, and KPIs
  • Identify upstream triggers behind quality, cost, latency, and reliability regressions
  • Summarize incidents with evidence for engineering, product, and operations teams
  • Route the right context to the right owner or workflow
FAQ

What makes AI root cause analysis different?

AI failures cross model behavior, tool behavior, application telemetry, and business outcomes. Anosys connects those layers instead of treating each signal as a separate dashboard.

Can Anosys explain incidents when dashboards look green?

Yes. Anosys is designed for silent AI failures where infrastructure metrics look healthy but quality, cost, or user outcomes degrade.