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BUSINESS PROCESS MONITORING

Business Process Monitoring for AI-Driven Operations

Monitor onboarding, claims, orders, support escalations, back-office workflows, and agent-driven processes from event to outcome.
Process unitsOutcome monitoringBottlenecksOperational workflows
AnoSys Console
AnoSys console process unit list for monitoring business workflows, alerts, and operational process health
Buyer

Operations leaders, support leaders, product managers, transformation teams

Business processes rarely fail in one system. They slow down across APIs, queues, models, tools, handoffs, policies, and human review steps. By the time the metric moves, the root cause is already buried.

AnoSys Answer

Process health from event to outcome

AnoSys ingests business process events, AI traces, application telemetry, evals, cost, and outcome data into one operational timeline. Teams can detect anomalies, evaluate process health, explain likely root cause, and route fixes with the process context intact.

Workflow

Instrument the process path, monitor the operating signals, and identify where the client-facing issue started.

01

Ingest

Capture process events from APIs, apps, agents, queues, files, support tools, and custom systems.

02

Monitor

Track process health, cycle time, completion, quality, cost, SLA, and outcome signals.

03

Analyze

Find bottlenecks, failed handoffs, policy exceptions, and process regressions.

04

Resolve

Trigger alerts, workflows, reports, and remediation steps with root-cause context.

ROI

Why teams buy it

  • Reduce time to resolution by finding where workflows slowed, failed, or violated expectations.
  • Connect AI behavior to business outcomes instead of monitoring systems in isolation.
  • Give operations, product, and support leaders a live view of process health.
FAQ

Is this process mining?

AnoSys is not limited to offline process mining. It ingests live operational signals, AI traces, evals, cost, and business events so teams can detect and act in production.

Can AnoSys monitor human and AI steps together?

Yes. Process units can represent agents, tools, APIs, queues, review steps, and human handoffs in one operational timeline.